Version History
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Version
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Date
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Author
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Changes
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2.0.0
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Jeferson Sese
Chanthorn Ngeth
Lina Sun
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Update screenshots
Add instructions for new features added from UAT feedback
Modified instructions for fixes based in UAT feedback
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1.0.0
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Jeferson Sese
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Initial version
This document lists down the features of the Therapist Portal and instructions on how to access and process them.
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After installing the app, launch the app and enter the phone number you gave to your therapist. You can also select your preferred language for the app. Tap the Register to continue.
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Your phone should receive a 6-digit one-time PIN (OTP) via SMS to you your phone. Enter the code in the boxes and tap CONFIRM .
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In case you failed to receive the OTP code, tap on the Resend Code link and wait for the new code.
There will be some cases that where your network provider might block the SMS that has your OTP code. If this happens, you can have the option to receive the OTP code via email.
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If you have activities scheduled for the day, you will see a progress chart that indicates the number of completed activities against the number to of total activities for the day.
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If you have appointments scheduled for the day, you will see an appointment calendar card at the bottom. The card indicates the time of your appointment and to which therapist you have an appointment with,.
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User Menu
On the top of the Home screen, there is a Settings icon which you can tap to access some user menu items to access you your user profile, terms and conditions page, privacy policy page, about the app page, and a FAQ page.
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You can edit some of your profile information by tapping the User Profile menu. This will open the profile informationscreen and you can edit and update your information by tapping on the Edit button on in the top-right corner. Tap the Save button after you are done editing your profile.
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You can also change your app’s PIN number in on the user profile screen. Tap Change PIN link to open the change PIN screen.
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If you want to logout from the app, tap the LOGOUT button at the bottom of the User Menu panel.
Activities Screen
In the Activities sceenscreen, you can access the details of your on-going ongoing treatment plan. In On this screen, you can see the day-to-day activities assigned by your therapists and view their detailed instructions, completed tasks, give feedback, answer questionnaires, and access educational materials that help your treatment.
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On the top of the Activities screen, you can find a horizontal calendar strip that you can swipe in both directions and select different dates.
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There are four different activity cards that you can see in on the Activities screen: Exercise Cards, Education Material Cards, Questionnaire Cards, and Goal Cards. Tapping on the cards will display the card details and allow you to give feedback and complete the activity.
Exercise Cards
The exercise cards shows show the following information:
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The education material cards shows show the following information:
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Questionnaire Cards
The questionnaire cards shows show the following information:
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You can tap on the cards to show their detailed information/instructions and answer the questionnaire. On the last question, you have the button to submit the questionnaire and mark the task complete.
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Goal cards are added depending on the frequency that you need to give feedback. If it is a daily goal, a card will be added on each day of the treatment plan that has an activity. If the goal is weekly a card will be added on the last day of the week of that has an activity. A week is every 7 days from the start date of your treatment plan.
The goal cards shows show the following information:
A goal/satisfaction card logo
The name of the goal
The frequency of the goal (Daily/Weekly)
Goal completion status
To Do
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✔ Completed
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✔ Complete
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You can tap on the cards to show their detailed information/instructions, give your feedback and mark the task complete. If feedback has already been submitted, you will also see a graph of all previous goal feedback on the card detail screen.
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Once you are logged into the app, go to the Activities screen and tap on the Download button on at the top of the screen.
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You can now get the downloaded PDF file printed so you can have a hardcopy hard copy of your treatment plan.
NOTE: You can ask your therapist or staff of the clinic that you visit for treatment to download and print the treatment plan for you. |
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The Appointments screen displays your scheduled appointments starting with the most upcoming appointment. The appointment card shows the date and time of the appointment and to with which therapist you have an appointment with. You can see more details about the appointment by tapping on the card.
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You need to accept the appointment to confirm the schedule with your therapist and you can do that by swiping the card to the right. If you are not available for a scheduled appointment, you can reject the appointment by viewing the appointment detail then there will two buttons to Accept or Reject the appointment
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You can also request an appointment with your therapist by tapping on the Request appointment button on at the top of the screen.
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On the request appointment form, select your therapist from the dropdown and select the date and time of your appointment. You can also add an optional note for the appointment.
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Therapists Screen
In On the Therapists screen, you can access the therapist contact list and chat message history. If you have only one therapist, tapping the therapist icon will automatically load the chat message history for that therapist.
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If you have multiple therapists, tapping the therapist icon will load the contact list and you can select the therapist you want to message. You can tap the therapist willtherapist’s name to load the chat message history for that therapist. Therapists that are currently online will have a green icon on the contact list.
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You can also send photo and/or video attachments to your messages by clicking on the Attach file button and choose choosing the file you want to attach, The attachment can be seen in the message history panel and can be clicked to expand the view and also allow the option to download the attachment,
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While offline, you can still complete your activities and enter your feedback and temporarily save it in on your phone. You can also send offline messages to your therapists. However, all of these activities will only sync up to the servers once you go back online.
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